Our Model
Our patients have 24/7 access to in-home, primary care clinicians who specialize in their complex health needs.
We offer scheduled ongoing comprehensive visits for identified chronic illnesses and preventive health care needs.
We prioritize same-day triage, and visits as needed, to assess and manage new problems as an alternative to the emergency department.
We honor the continuation of meaningful patient relationships with their specialists.
How We Do It
Dedicated – We work with patients who other caregivers may be reluctant to treat due to their complex medical needs.
Flexible – We offer 24/7 care, including same-day triage and timely visits, wherever our patients are, avoiding stressful office visits and transportation challenges.
Individualized - We do comprehensive assessments and develop unique care plans that include vital medical, behavioral health and care coordination services.
Focused – Our doctors and nurse practitioners specialize in complex health needs and are highly trained in person-centered care.
Attentive - We seek to combat isolation and despair through continuous engagement with care navigators and peer support resources.
Compassionate – We treat the whole person, and our longer visit times allow us to fully understand our patients’ unique health care needs and goals.
Trusted - Our team members develop deep trusting relationships with their patients based on frequent contacts and persistent advocacy.
Effective – Providing timely in-home care can improve patient outcomes, and prevent stressful and costly emergency dept. visits, hospitalization and nursing home care.